[transmys]

We can talk about the account if asked for in person or on email, I understand it is important, but still feel it is not to be discussed on a public domain.

We do understand that each person has a monthly requirement (money) and if an employer is not able to satisfy the need, they look to augment their income by working in other places.  We are aware of some of them who do it.  Even though it is not a good practice (from the company stand point) we are okay with it as long as the person can give us the required time and effort we need; beyond that they are free to do what they want within the framework of HIPAA, the NC/ND agreements and ethical standards.  I would only say that instead of working in some other place, they should try working more/extra in the place they are involved; (I am aware in most places it is a rat-race to do the lines before it runs out - mostly due to overstaffing) - at least we at iData have enough work to accommodate QAs achieving their daily targets and more.  Yes, there will be light volume days due to holidays etc, but on a month-on-month basis, QA will have the ability to do the lines he/she wants... We expect staff to complete their targets within the prescribed shift time (that automatically takes care of TAT), and after that they can log in any time they like and do as much as they want, no limits.

As for the quality deductions that got mentioned, we have one of the most moderate deductions you may have heard of in the industry... no swords hanging over the head all the time...there is no meaning in imposing hefty penalties and still allowing QAs delivering poor quality to client ... We believe each one will do their best, and have our controls to ensure that it is true, but when the best is not enough - you know what happens...right?

I would like aspiring candidates to ask... "Do I have what it takes"?

I did not discuss about any account in the public domain.  Just spoke about the country of origin because one of our fellow MT raised some valid questions about getting used to it in a short span of time !!! in documenting the words and abbreviations and other specs associated with the country.