Hey Guys,
On "popular Demand"
I am sharing some more information about iData India. Hope this is useful.
• We have been operational in India for about 8+ years now.
• Our QA /Support team is about 60-member strong currently.
o Average experience of our QA team is more than 11 years (probably one of the highest in the industry).
• We are looking to add 40 - 50 QAs in the next 2 months.
o QAs confident of delivering jobs directly to client at 99% and above only need apply. Limited slots for deserving candidates only.
• We work on 4 different online platforms.
• We are a 100% home-based set-up, but are 100% compliant with statutory and regulatory requirements.
• We have staff working for us from almost all parts of India.
• Only the supervisors and workflow team have access to the queues, QAs do not. It is a level playing field for all.
• Files are processed first-file-in, first-file-out basis / based on TAT.
• Rotational night shift is mandatory for all staff (once in 3 months).
• We maintain HIPAA controls via an employee management software.
• 24x7 support from technical, supervision, and management team.
• Staff have employment status with PF, medical insurance etc from the time of confirmation to service.
• Flexible leave policy - 2 days per month, with no penalty on excess leaves.
• Salary will be disbursed through a Salary Account between the 5th and 7th of the month.
• Constructive Feedback on each file with compared version is provided during training.
• 100% transparency in the audit process.
o A predefined % of files are audited on a daily/weekly/monthly basis for calculation of Quality Score.
o Compared versions with error markings are shared with QA on a periodic basis; any discrepancies can be escalated to management for relook, revision.
• Overtime /holiday pay benefits.
• Opportunity for career growth based on merit.
Too good to be true???
P.S. THIS IS NOT THE STORY OF THE SOUR GRAPES THAT WAS OUT OF REACH... THIS IS REAL
Call or email us at hr@idata-llc.com
JD
VP of OPS
(M): +91-9840749517
Syed Sameer
Manager - HR, Workflow & Staffing
(M): +91-9880415129 +91-9880415129
On "popular Demand"
I am sharing some more information about iData India. Hope this is useful. • We have been operational in India for about 8+ years now.
• Our QA /Support team is about 60-member strong currently.
o Average experience of our QA team is more than 11 years (probably one of the highest in the industry).
• We are looking to add 40 - 50 QAs in the next 2 months.
o QAs confident of delivering jobs directly to client at 99% and above only need apply. Limited slots for deserving candidates only.
• We work on 4 different online platforms.
• We are a 100% home-based set-up, but are 100% compliant with statutory and regulatory requirements.
• We have staff working for us from almost all parts of India.
• Only the supervisors and workflow team have access to the queues, QAs do not. It is a level playing field for all.
• Files are processed first-file-in, first-file-out basis / based on TAT.
• Rotational night shift is mandatory for all staff (once in 3 months).
• We maintain HIPAA controls via an employee management software.
• 24x7 support from technical, supervision, and management team.
• Staff have employment status with PF, medical insurance etc from the time of confirmation to service.
• Flexible leave policy - 2 days per month, with no penalty on excess leaves.
• Salary will be disbursed through a Salary Account between the 5th and 7th of the month.
• Constructive Feedback on each file with compared version is provided during training.
• 100% transparency in the audit process.
o A predefined % of files are audited on a daily/weekly/monthly basis for calculation of Quality Score.
o Compared versions with error markings are shared with QA on a periodic basis; any discrepancies can be escalated to management for relook, revision.
• Overtime /holiday pay benefits.
• Opportunity for career growth based on merit.
Too good to be true???
P.S. THIS IS NOT THE STORY OF THE SOUR GRAPES THAT WAS OUT OF REACH... THIS IS REAL
Call or email us at hr@idata-llc.com
JD
VP of OPS
(M): +91-9840749517
Syed Sameer
Manager - HR, Workflow & Staffing
(M): +91-9880415129 +91-9880415129
